Meet Our People

The RMSI difference begins with our dedicated professionals. Every member of the RMSI team brings an exceptional depth of experience and an intense commitment to unparalleled service to each and every client relationship.

We hope you’ll take a moment to get to know us. Because we’re definitely looking forward to getting to know you.

Jon Johnstone, CEO, Chairman
Jon’s 30-year career in the retail food industry began in 1978, with Brentwood Markets in California. In 1985 he joined Safeway Inc., where he rose to District Manager. In 1990, Jon was named Manager of Space Management for Safeway’s Northern California Division, and was responsible for the schematic development department. He was quickly promoted to Director of Category Management where he worked to develop Safeway’s Category Management Business processes. Jon founded Retail Merchandising Solutions, Inc. in 2000.

Chris Malcolm, CFO
Chris joined RMSI in 2004 and brought 25 years of accounting, marketing, management and business development experience to his position. Before immigrating to the U.S. from New Zealand in 1999, Chris operated a Tax & Business Advisory Services practice and is a former partner of the international accounting firm Ernst & Young. Chris’s responsibilities include leading the IT development team at RMSI.